Frequently Asked Questions

Where are they made?

Everything is cut, sewn, and crafted at our Chicago factory. The denim, zippers, buttons, leather, screws - all sourced from the U.S.

What is the fiber content of your jeans?

Our blue denim is made of 78% cotton, 20% polyester and 2% spandex. Our black and khaki denim is 98% cotton and 2% spandex.

Will your jeans stretch?

Yes, our stretch denim allows you to move freely - while maintaining your fit, and never stretching out!

What is the weight of the denim?

Blue denim is 9.5oz. Black and khaki denim is 10oz.

What is the rise of your jeans?

The rise on men’s jeans is 11 inches. The rise on women’s jeans is 9 inches for Straight Leg and 10 inches for Skinny High Rise.

Which style of jeans is right for me?

That's up to you, but our top sellers for women are our Skinny High Rise Fit, and for men our Tailored Fit

Can you make custom jeans?

We are not taking bespoke orders at this time.

Where is your retail store?

Our retail shop is at 1504 E 53rd Street in Hyde Park, Chicago. We are open 11:00am-8:00pm.

I used your sizing app, and it’s suggesting a size that’s not what I usually wear. What’s up with that?

Our sizing app creates a statistical average for your waist size and inseam based on a statistical average derived from the largest database of body measurements in the world. We then compare that measurement to the measurements of our jeans and make a recommendation. Not everyone is average, but we have over 90% accuracy with the sizing app during testing.

How much will the jeans shrink?

We preshrink the jeans at our factory. We suggest washing your jeans inside out on cold and tumble dry on low in order to prevent any further shrinkage. If you want to preserve color as much as possible, we suggest you hang to dry.

Will you create new styles?

Yes! We can’t wait to expand our line. Right now almost all our production capacity is tied up with demand for our current lines. Once we can make more jeans in a day, we will begin releasing more styles. Stay tuned for updates!

What is your exchange and return policy?

We accept all unwashed and unworn jeans for exchange or returns within 30 days of delivery. learn more

Why isn’t my size available?

We’re working on getting more sizes into production. Our small company is trying to stabilize our current line before expanding sizes beyond 42 (men) and 36 (women). Stay tuned for updates!

How much will shipping cost me?

$7

I am a bit bigger/smaller... will these jeans fit me?

Fill out a couple basic questions on our size calculator to get your size.

Shipping is delayed due to much higher than anticipated order volume over the holiday weekend.

Expect shipping delays of 5 to 10 business days for jeans. Our apologies for the inconvenience.

We are working hard to get caught up as quickly as possible.

Belts and gift cards are still shipping within standard times.

 

Best,
Rob

Questions About Rewards
HOW DO I PARTICIPATE?

Joining is easy! Just Create An Account. What’s it take to create an account? Just your name and email. That’s it. Once your account’s created you'll be given a unique referral URL (link). When you share your referral link with friends and family, they get $10 off their order and you get 1,000 points. Per person! But that’s just one way to earn points.



HOW DO I EARN POINTS?

All sorts of ways! Create your account for 200 right off the bat. Like/Share on Facebook. Follow us on Instagram. Buy jeans (2 points for every dollar spent). Refer Friends. Spend $100. Place 5 orders. Aside from those, we’ll be running spontaneous promotions, so be sure to subscribe to our newsletter and stay in the know.



WHAT CAN I CASH IN MY POINTS FOR?

You can easily cash in your points anytime for money off your next purchase.



WHERE DO I CASH IN MY POINTS?

Either at the bottom of your account page or at the bottom of the “Get Rewards” page. How much? That’s up to you. You can earn enough to have your entire order paid for!



HOW DO I CHECK MY POINTS BALANCE?

You can check your up-to-date points balance on your account page.



DOES IT COST ANYTHING TO START EARNING POINTS?

Absolutely not! Well, except a name and email... so we know who to give points to. Aside from that, our rewards program is (and always will be) 100% free. Create Your Account to get started.



HOW LONG DOES IT TAKE FOR POINTS TO SHOW IN MY ACCOUNT?

Your points should instantly update once you complete a promotion!



DO MY POINTS EXPIRE?

Nope! Your points will never expire.



WHAT HAPPENS TO MY POINTS IF I MAKE A RETURN?

When you return an item, you lose the associated credit you originally earned by buying the item in the first place. Sound kind of confusing? Let's run through an example: say you spent $50 towards a 'spend $100, earn 100 points' promotion, and you decide to buy a $20 item, which bumps you up to $70. If you decide to return that item, your progress would also go back down to $50 - it's just like you hadn't bought the item in the first place.



HOW DO I CONTACT SUPPORT IF I HAVE QUESTIONS ABOUT MY REWARDS?

Our team is ready and waiting to answer your questions. Just shoot us a message on our contact page. PS make sure to choose “I have a question about my rewards” dropdown on our contact form.



WHAT IF I DON'T WANT TO RECEIVE PROMOTIONAL EMAILS?

From time to time, you'll receive program-related emails from us. If you'd prefer to not receive those types of emails anymore, just click the 'Unsubscribe' button when you receive your next email.