Shipping is delayed due to much higher than anticipated order volume over the holiday weekend.
Expect shipping delays of 5 to 10 business days for jeans. Our apologies for the inconvenience.
We are working hard to get caught up as quickly as possible.
Belts and gift cards are still shipping within standard times.
Best,
Rob
Questions About Rewards
HOW DO I PARTICIPATE?
Joining is easy! Just Create An Account. What’s it take to create an account? Just your name and email. That’s it. Once your account’s created you'll be given a unique referral URL (link). When you share your referral link with friends and family, they get $10 off their order and you get 1,000 points. Per person! But that’s just one way to earn points.
HOW DO I EARN POINTS?
All sorts of ways! Create your account for 200 right off the bat. Like/Share on Facebook. Follow us on Instagram. Buy jeans (2 points for every dollar spent). Refer Friends. Spend $100. Place 5 orders. Aside from those, we’ll be running spontaneous promotions, so be sure to subscribe to our newsletter and stay in the know.
WHAT CAN I CASH IN MY POINTS FOR?
You can easily cash in your points anytime for money off your next purchase.
WHERE DO I CASH IN MY POINTS?
Either at the bottom of your account page or at the bottom of the “Get Rewards” page. How much? That’s up to you. You can earn enough to have your entire order paid for!
HOW DO I CHECK MY POINTS BALANCE?
You can check your up-to-date points balance on your account page.
DOES IT COST ANYTHING TO START EARNING POINTS?
Absolutely not! Well, except a name and email... so we know who to give points to. Aside from that, our rewards program is (and always will be) 100% free. Create Your Account to get started.
HOW LONG DOES IT TAKE FOR POINTS TO SHOW IN MY ACCOUNT?
Your points should instantly update once you complete a promotion!
DO MY POINTS EXPIRE?
Nope! Your points will never expire.
WHAT HAPPENS TO MY POINTS IF I MAKE A RETURN?
When you return an item, you lose the associated credit you originally earned by buying the item in the first place.
Sound kind of confusing? Let's run through an example: say you spent $50 towards a 'spend $100, earn 100 points' promotion, and you decide to buy a $20 item, which bumps you up to $70. If you decide to return that item, your progress would also go back down to $50 - it's just like you hadn't bought the item in the first place.
HOW DO I CONTACT SUPPORT IF I HAVE QUESTIONS ABOUT MY REWARDS?
Our team is ready and waiting to answer your questions. Just shoot us a message on our contact page. PS make sure to choose “I have a question about my rewards” dropdown on our contact form.
WHAT IF I DON'T WANT TO RECEIVE PROMOTIONAL EMAILS?
From time to time, you'll receive program-related emails from us. If you'd prefer to not receive those types of emails anymore, just click the 'Unsubscribe' button when you receive your next email.
